FAQ

Answers before the next drop

Quick details for viewers who want to understand live claims, shipping, giveaways, and stream behavior.

Where do I watch and bid live?

Use the Watch Live or Open Whatnot buttons to jump into the Pallet Town Packets Whatnot room when a stream is active.

How do claims work?

Claims are confirmed during the live room. The host will show the card, confirm the lot, and call out the winning buyer.

Can I ask to see card condition?

Yes. Ask in the live room for a front, back, edge, or surface check before bidding or claiming.

When are orders packed?

Orders are packed after the stream closes and shipped once payment and address details are confirmed.

How are graded cards shipped?

Graded cards ship protected in sleeves, bubble wrap, and rigid mailers or boxes depending on the order size.

How do giveaways work?

Giveaway details are announced during the stream. Buyer bonuses and last-pack prizes are confirmed live by the host.